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Support

Email Us

Please email all inquires to support@itstactical.com and include your order number if applicable in the subject line.

Mail To

ITS Tactical
6100 W. Pioneer Pkwy. Suite 100
Arlington, TX 76013

Shipping Rates

ITS offers domestic and international shipping through the USPS and shipping rates are calculated by USPS automatically by weight per order.

For a shipping quote, simply proceed with checkout and you’ll be able to see the quoted shipping price before being required to enter payment information.

Order Information

You will be sent three emails after placing your order, so it’s important that you provide a valid email address.

1. The first email will be sent within 24 hours containing your receipt for your order.
2. The second email will be sent within 24 hours confirming your order.
3. The third email will be sent once your order ships and will contain your tracking number.

You can track the status of your order by visiting www.usps.com and entering in your tracking number. Please note that once we ship your order, we have no control over the shipment.

*Due to our quick turnaround time on fulfilling your order, changes may not be possible.*

Support Info Support Links »

The ITS Shop provides exclusive merchandise, equipment and hard to find tactical gear. We’ve tried to provide what we feel are the very best items in an array of different categories. If we couldn’t find a good product, we simply made it ourselves!

We try our best to ensure the products we carry are made in America and all our ITS made Nylon gear is sewn right here by hand in the USA!

If you experience any issues with the ordering process, receipt of your items or even general questions please don’t hesitate to contact us through the support links above.